01392 202220   •   Residential Sales: sales@cooksleys.co.uk   •   Residential Lettings: lettings@cooksleys.co.uk   •   Student Lettings: students@cooksleys.co.uk
01392 202220   •   Residential Sales: sales@cooksleys.co.uk   •   Residential Lettings: lettings@cooksleys.co.uk   •   Student Lettings: students@cooksleys.co.uk
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I would imagine some of you have heard this being bandied around in different industries and professions over the past few months. 

As I said in my last newsletter, I attended a day’s course on GDPR last month. The reason for the change in regulation is as the world has moved on and we are doing more and more on the internet, we are seeing more and more of people’s personal information being breached. This is to get companies to be more thoughtful in how they securely keep peoples details and make sure where possible, they are secure.

I’m sure you’re thinking whilst reading this… “how are Cooksleys storing any data which we have on ourselves”? I can ensure you we have always done our best to keep clients sensitive information, as secure as possible. Any paper information, once it is no longer needed, has always been shredded and information on our data base is backed up on a daily basis on a separate hard drive and kept in a safe.

Our IT Company will also be putting procedures in place to delete information off the database when there is no longer any reason to have it any more. You will find some of my non-managed landlords being asked for information a second time when you come back to us, so when we do this in the future, it is not because we are not being efficient, we’re obviously getting rid of your sensitive information and, asking you to resupply it when we need it again in the future.

We’re keeping all of our managed landlords up to date with GDPR but if you manage the property yourselves, you have a responsibility to look into complying with the new regulations.

If any of you have any questions in relation to GDPR, please do not hesitate to give us a call. We’ll be delighted to answer those queries or to find the answer out for you.

This newsletter was going to be on the new Data Protection Regulations coming in to force in May but, the course date has changed, and I will now be attending this next week.  For this newsletter I will be revisiting Gas Safety Certificates.

This is a very important area of what we do; the Marketing of your property and the right way to market your property, which enables us to find you the right tenants.

The world has changed so much in the last 10 to 15 years. As an example, our busiest day in the office 15 years ago would have been a Saturday, as the majority of people worked Monday to Friday and came in looking for properties on a Saturday. I would say now that Saturday is the quietest day of the week due to changing work patterns.

The Conservatives have announced that they intend to regulate all Landlords in the UK; the reasoning behind this is that currently any tenant renting a property managed by a letting agent has the automatic right to a redress scheme. Any tenants renting a property which is managed privately by the landlord does not have access to a redress scheme.

In general the market in 2017 has been a strong rental market and generally properties have rented out well.  There have been certain times of the year where there has been a stronger demand than others; the strongest quarter of the market so far was July to September. 

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Property Portals

Redress Scheme:
The Property Ombudsman
Milford House
43-55 Milford Street
Wiltshire SP1 2BP

Membership number N02624-0

Client Money Protection (CMP):
Cheltenham Office Park
Hatherley Lane
GL51 6SH

Membership number A3527